17 customized products designed to resolve common C-TPAT and other major security challenges

DHL Global Forwarding, the air and ocean freight specialist within Deutsche Post DHL Group, announced the launch of its Americas Supply Chain Security Consultancy service. Led by former customs and law enforcement professionals and with a global team of more than 250 security personnel, DHL Global Forwarding offers a robust portfolio of services to companies interested in becoming Customs-Trade Partnership Against Terrorism (C-TPAT) members or simply achieving a more secure supply chain in general.

“DHL Global Forwarding has always provided its customers input and suggestions on supply chain security program requirements, but we have formalized this program to offer a service few freight forwarders are offering in the market,” said Richard Kolbusz, head of Security and Operational Resilience, DHL Global Forwarding, Americas. “Our service is led by a team of former customs and law enforcement officials trained in the methods of criminal exploitation of the supply chain and a deep knowledge of global trade.”

In an interview with SCMR, Kolbusz said that the plan was conceptualized several years ago but only recently provided as an official “fee-based” offering to customers.

“We recognized that as terrorism has expanded globally, and more countries adopt supply chain security programs,  many more customers are recognizing the business benefits of Supply Chain Security Program membership,” he said.

As a consequence, they felt that there is a definite need to assist shippers to obtain these benefits while protecting their assets.

“As a leader in global logistics, DHL Global Forwarding is uniquely positioned to provide this valued service to our customers,” he added.

The service offers 10 Training Modules, including C-TPAT 101, C-TPAT Best Practice Training, Policy & Procedures Training, Developing a Supply Chain Risk Assessment, Security Training & Awareness Program, Security Breaches & Internal Conspiracies, among others.

Each module can be tailored to the company or vendor’s current supply chain security needs. Non-sector specific, the modules include on-site training, interactive sessions and best practices development which can be tailored for any industry. These can be augmented by specific policy and procedure development workshops enabling customer compliance with major supply chain security programs.

In addition to the 10 modules, DHL Global Forwarding offers security compliance questionnaire assistance to extend security awareness into every element of a company’s international supply chain. On-site audit service is also offered to validate all supply chain security program criteria.
Furthermore, the consultancy offers global supply chain risk assessment development as a holistic evaluation of the applicable criteria.

“At DHL Global Forwarding, compliance with C-TPAT and all other global security programs are essential to the way we do business,” said Kolbusz. “As a result, we have established an extensive curriculum, in multiple languages, designed to promote compliance with all World Customs Organization recognized supply chain security programs.”

DHL Global Forwarding enjoys corporate-wide membership in C-TPAT, AEO/OEA, PIP, BASC and other major supply chain security programs.